Development of the LaComm 1.0, A French medical communication analysis software: A study assessing its sensitivity to change

作者：Gibon Anne Sophie; Durieux Jean Francois; Merckaert Isabelle; Delvaux Nicole; Farvacques Christine; Libert Yves; Marchal Serge; Moucheux Angelique; Slachmuylder Jean Louis; Razavi Darius^*

来源：Patient Education and Counseling, 2017, 100(2): 297-304.

DOI：10.1016/j.pec.2016.08.005

• Tools
• Sensitivity to change
• Communication skills training program

Objective: To test and compare the sensitivity to change of a communication analysis software, the LaComm 1.0, to the CRCWEM's using data from a randomized study assessing the efficacy of a communication skills training program designed for nurses.
Methods: The program assessment included the recording of two-person simulated interviews at baseline and after training or 3 months later. Interview transcripts were analyzed using the CRCWEM and the LaComm 1.0 tools.
Results: One hundred and nine oncology nurses (mainly graduated or certified) were included in the study. The CRCWEM detected 5 changes out of 13 expected changes (38%) (e.g., more open directive questions after training) and the LaComm 1.0, 4 changes out of 7 expected changes (57%) (e.g., more empathic statements after training). For open directive question, the effect sizes of the group-by-time changes were slightly different between tools (CRCWEM: Cohen's d = 0.97; LaComm 1.0: Cohen's d = 0.67).
Conclusions: This study shows that the LaComm 1.0 is sensitive to change. Practice implications: The LaComm 1.0 is a valid method to assess training effectiveness in French. The use of the Lacomm 1.0 in future French communication skills training programs will allow comparisons of studies.

• 出版日期2017-2