Women%26apos;s Satisfaction with the Quality of Antenatal Care at the Primary Health Care Centers in Al-Madinah Al-Menawarh, KSA

作者：Lamadah Sahar Mansour^*; Elsaba Howaida Amin Hassan Fahmy

来源：Life Science Journal-Acta Zhengzhou University Overseas Edition, 2012, 9(4): 4291-4299.

• women%26apos
• s satisfaction
• quality of antenatal care

Background: Antenatal care dramatically reduces infant and maternal morbidity and mortality. Early detection of potential problems leads to prompt assessment and treatment which greatly improves the pregnancy outcome. However, the quality of antenatal care and the availability of essential obstetric care are important for antenatal care to be effective. It is also being increasingly recognized that client%26apos;s satisfaction should be taken into account as part of the assessment of quality of care. Aim: The aim of this study was to assess women%26apos;s satisfaction with the quality of antenatal care at the primary health care centers in Al-Madinah Al-Menawarh, KSA. Methodology: Research design used for the study was a descriptive design. A simple random selection of six primary health centers which affiliated to the Ministry of health was done. The study subjects were 150 pregnant women attending the previously mentioned primary health care centers. An interviewing assessment sheet was designed by the researchers to collect the data. Results: More than two thirds of the clients (68.0%) and slightly less than two thirds of the them (62.0%) respectively were very satisfied with provider-client interaction and quality of antenatal care services. In addition, It can be observed that the older, low educated, housewives women and those who had small number of children were more satisfied with health care providers interaction and the quality of antenatal care services provided to them. However, the difference observed was statistically significant. Conclusion: It can be concluded from the results of the present study that although the overall satisfaction with the quality of antenatal care was high, some aspects of provided antenatal care were inadequate. Health care providers should work towards improving their technical competence. [Sahar Mansour Lamadah and Howaida Amin Hassan Fahmy Elsaba. Women%26apos;s Satisfaction with the Quality of Antenatal Care at the Primary Health Care Centers in Al-Madinah Al-Menawarh, KSA. Life Sci J 2012; 9(4): 4291-4299]. (ISSN: 1097-8135). http://www.lifesciencesite.com. 643

• 出版日期2012