System Selection and Performance Evaluation for Manufacturing Company's ERP Adoption

作者：Niu, B. Z.; Chen, K. L.; Huang, H. Z.; Li, Y.; Chen, L.

来源：International Journal of Computers Communications & Control, 2017, 12(3): 347-364.

DOI：10.15837/ijccc.2017.3.2062

• ERP system selection
• ERP performance evaluation
• analytic hierarchy process
• fuzzy integrated evaluation
• manufacturing companies

Enterprise Resource Planning (ERP) system is an important investment for manufacturing companies that can affect their competitive advantages and operational performance. However, the implementation of ERP can be a complicated process, where many strategic decisions have to be made. We focus on two critical decisions in ERP implementation: (1) ERP system selection, and (2) ERP operational performance evaluation. For the former, we use Analytic Hierarchy Process (AHP) to design the key performance indicator (KPI) system. For the later, we combine AHP and Fuzzy Integrated Evaluation (FIE) methods to effectively evaluate the implementation of ERP. We use a typical industrial example and data analysis to illustrate our framework.

• 出版日期2017-6
• 单位中山大学; 华南理工大学