Using a Team-Centered Approach to Evaluate Effectiveness of Nurse-Physician Communications

作者:Matzke Brenda; Houston Susan*; Fischer Ute; Bradshaw Martha J
来源:Journal of Obstetric Gynecologic and Neonatal Nursing, 2014, 43(6): 684-694.
DOI:10.1111/1552-6909.12486

摘要

ObjectiveTo characterize communication strategies of labor and delivery nurses and their physician colleagues during perinatal decisions. %26lt;br%26gt;DesignA quantitative descriptive design was used. %26lt;br%26gt;SettingA perinatal setting in an urban acute care facility. %26lt;br%26gt;ParticipantsTwenty-nine perinatal nurses and 11 attending physicians. %26lt;br%26gt;MethodsA model of team communication derived from research on cockpit crew communication served as a framework for this analysis. Data were taken from transcriptions of audio-taped conversations and discourse analysis. %26lt;br%26gt;ResultsFindings indicated that nurses and physicians tended to use status-based communication styles and rarely employed team-centered communication strategies. %26lt;br%26gt;ConclusionNurse and physician status-based communication styles may hinder optimal patient outcomes.

  • 出版日期2014-12