A study of student satisfaction in a blended e-learning system environment

作者：Wu, Jen Her; Tennyson, Robert D^*; Hsia, Tzyh Lih

来源：Computers & Education, 2010, 55(1): 155-164.

DOI：10.1016/j.compedu.2009.12.012

• e-Learning
• Satisfaction
• Learner control
• Internet
• Teacher-directed
• Learner-directed
• Synchronous
• Asynchronous
• Face-to-face

This study proposes a research model that examines the determinants of student learning satisfaction in a blended e-learning system (BELS) environment, based on social cognitive theory The research model is tested using a questionnaire survey of 212 participants Confirmatory factor analysis (CFA) was performed to test the reliability and validity of the measurements The partial least squares (PLS) method was used to validate the measurement and hypotheses. The empirical findings indicate that computer self-efficacy, performance expectations, system functionality, content feature, interaction, and learning climate are the primary determinants of student learning satisfaction with BEES The results also show that learning climate and performance expectations significantly affect learning satisfaction. Computer self-efficacy, system functionality, content feature and interaction significantly affect performance expectations. Interaction has a significant effect on learning climate The findings provide insight

• 出版日期2010-8
• 单位中山大学; 中国人民解放军海军大连舰艇学院