A crowdsourcing design framework for concept generation

作者：Liu Ang; Lu Stephen C Y^*

来源：CIRP Annals - Manufacturing Technology, 2016, 65(1): 177-180.

DOI：10.1016/j.cirp.2016.04.021

• Conceptual design
• Design method
• Crowdsourcing

In the Internet era, customers become increasingly used to publishing their reviews of products online. This paper presents a crowdsourcing design framework (CDF) that exploits those online customer reviews to support concept generation in conceptual design. CDF guides designers through a systemic qualitative data analysis process to abstract relevant design intelligence based on highlighted customer reviews published by lead users, towards a database of logic propositions, which is queried by designers to increase knowledge and inspire creativity. A controlled experiment shows that CDF significantly enhances novice designers' ideation effectiveness and improves their innovative design thinking.

• 出版日期2016