Using the verona coding definitions of emotional sequences (VR-CoDES) and health provider responses (VR-CoDES-P) in the dental context

作者：Wright Alice; Humphris Gerry^*; Wanyonyi Kristina L; Freeman Ruth

来源：Patient Education and Counseling, 2012, 89(1): 205-208.

DOI：10.1016/j.pec.2012.05.006

• Communication
• Dental
• Coding systems
• Emotions
• Behaviour

Objective: To show if cues, concerns and provider responses (defined in VR-CoDES and VR-CoDES-P manuals) are present, can be reliably coded and require additional advice for adoption in a dental context. %26lt;br%26gt;Methods: Thirteen patients in a dental practice setting were videoed with either their dentist or hygienist and dental nurse present in routine treatment sessions. All utterances were coded using the Verona systems: VR-CoDES and the VR-CoDES-P. Rates of cue, concerns and provider responses described and reliability tested. %26lt;br%26gt;Results: The VR-CoDES and VR-CoDES-P were successfully applied in the dental context. The intra-rater ICCs for the detection of cues and concerns and provider response were acceptable and above 0.75. A similar satisfactory result was found for the inter-rater reliability. %26lt;br%26gt;Conclusion: The VR-CoDES and the VR-CoDES-P are applicable in the dental setting with minor supporting guidelines and show evidence of reliable coding. %26lt;br%26gt;Practice implications: The VR-CoDES and the VR-CoDES-P may be helpful tools for analysing patient cues and concerns and the dental professionals%26apos; responses in the dental context.

• 出版日期2012-10