An Application of Value Analysis for Lean Healthcare Management in an Emergency Department

作者：Efe Burak^*; Efe Omer Faruk

来源：International Journal of Computational Intelligence Systems, 2016, 9(4): 689-697.

DOI：10.1080/18756891.2016.1204117

• Healthcare
• DEMATEL
• Lean management
• Patient perceived value
• Group decision making

This paper investigated the value concept of lean management to improve the performance of an emergency department (ED). This paper aims to analyze on patient perceived value (PPV) to apply lean management principles in the ED. The DEMATEL (Decision Making Trial and Evaluation Laboratory) method has been suggested to specify the influence degrees of these values in ED. The results show that the availability of equipment value has remarkable influence on the other values.

• 出版日期2016