科研之友
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摘要
OBJECTIVE The purpose of this project was to identify key behaviors and attributes that distinguish high-performing nurses to develop a tool for employment screening, staff development, and performance management.
BACKGROUND Selecting nurses who will complement an organization's mission and philosophy is a key step toward achieving quality and safety goals, ensuring patient and family satisfaction, and improving retention rates and overall costs.
METHODS Focus group methodology was used to determine perceptions of high-performing nurses' behaviors and attributes. Content analysis of the meeting transcripts was performed to aggregate data into categories and items.
RESULTS Following several phases of testing with various groups, a 16-item scale has been developed.
CONCLUSIONS This tool has received positive ratings from nurse managers currently using it to interview nurse applicants who best fit into the organization's nursing culture. Results will be monitored over time including hiring decisions, preceptor ratings, and retention rates.
- 出版日期2018-4
