摘要

The social capital of the communities served is a key determinant of public service organization success. Organizational performance may also be shaped by the managerial strategies of their leaders. Can an innovative, outward-looking strategy enhance the relationship between social capital and performance, or will an inward-looking, more focused managerial strategy better realize the benefits of social capital for organizational performance in the public sector? These issues are addressed using primary and secondary data from a large sample of Texas school districts. Statistical analysis confirms that social capital is positively related to performance. The benefits of alternative managerial strategies, however, appear to be contingent upon the organizational goal being pursued. Theoretical and practical implications are discussed.

  • 出版日期2014-12