摘要

introduction: In the current era, concepts such as innovation, speed, service and quality would be more considered. Consequently, paying attention to business process reengineering (BPR) is necessary, using modern information technology in organizations. With regard to the growing trend of global competitions, hospitals have also approached BPR for success and increase of their efficiency and effectiveness. In this study, the relationship between reengineering projects and information technology (IT) and the role of that in running BPR programs in hospitals have been considered, along with explaining concept of reengineering and the importance of its applying to medical organizations and hospitals. %26lt;br%26gt;Method: This study has been conducted as cross-sectional descriptive and thematic qualitative analysis to measure the usage level of IT for implementing BPR programs at selected hospitals in Shiraz University of Medical Sciences, by using library information and internet searching as well as semi structured interviews and focus groups. %26lt;br%26gt;Findings: Findings show that executive managers of hospitals should insist on their attempt to implement BPR programs in order that they can achieve cost reduction, the effective use of resources, patient satisfaction and so on. It is right that information technology gives companies capability to carry out the business process reengineering, but the real power of IT is that it enables organizations to break the old rules and to use the new ways. Yet, one of the important problems of IT is the increase expenditures related to that as the biggest enabler of BPR. %26lt;br%26gt;Conclusion: With regard to the importance of BPR implementation in hospitals as well as the powerful role of IT in this field, it would be suggested that studies in the field of IT expenditures would be conducted, along with accurate implementation of these programs.

  • 出版日期2012