Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties

作者：Sinsky, Christine; Colligan, Lacey; Li, Ling^*; Prgomet, Mirela; Reynolds, Sam; Goeders, Lindsey; Westbrook, Johanna; Tutty, Michael; Blike, George

来源：Annals of Internal Medicine, 2016, 165(11): 753-+.

DOI：10.7326/M16-0961

• ELECTRONIC MEDICAL-RECORDS
• PRIMARY-CARE PRACTICES
• WORK-LIFE BALANCE
• EXAMINATION ROOM
• HEALTH RECORDS
• OFFICE VISITS
• PATIENT-CARE
• SATISFACTION
• DOCTORS
• BURNOUT

Background: Little is known about how physician time is allocated in ambulatory care. @@@ Objective: To describe how physician time is spent in ambulatory practice. @@@ Design: Quantitative direct observational time and motion study (during office hours) and self-reported diary (after hours). @@@ Setting: U.S. ambulatory care in 4 specialties in 4 states (Illinois, New Hampshire, Virginia, and Washington). @@@ Participants: 57 U. S. physicians in family medicine, internal medicine, cardiology, and orthopedics who were observed for 430 hours, 21 of whom also completed after-hours diaries. @@@ Measurements: Proportions of time spent on 4 activities (direct clinical face time, electronic health record [EHR] and desk work, administrative tasks, and other tasks) and self-reported afterhours work. @@@ Results: During the office day, physicians spent 27.0% of their total time on direct clinical face time with patients and 49.2% of their time on EHR and desk work. While in the examination room with patients, physicians spent 52.9% of the time on direct clinical face time and 37.0% on EHR and desk work. The 21 physicians who completed after-hours diaries reported 1 to 2 hours of after-hours work each night, devoted mostly to EHR tasks. @@@ Limitations: Data were gathered in self-selected, high-performing practices and may not be generalizable to other settings. The descriptive study design did not support formal statistical comparisons by physician and practice characteristics. @@@ Conclusion: For every hour physicians provide direct clinical face time to patients, nearly 2 additional hours is spent on EHR and desk work within the clinic day. Outside office hours, physicians spend another 1 to 2 hours of personal time each night doing additional computer and other clerical work.

• 出版日期2016-12-6