MEASURING ELECTRONIC COMMERCE TECHNOLOGY-ENABLED BUSINESS VALUE: AN EMPIRICAL INVESTIGATION

作者:Mahmood M Adam*; Siponen Mikko; Lopez Francisco J; Vance Anthony
来源:Journal of Organizational Computing and Electronic Commerce, 2012, 22(3): 256-279.
DOI:10.1080/10919392.2012.696947

摘要

This research investigates whether firms using e-commerce technologies are successful in generating business value and, if so, which e-commerce drivers determine this success and how firms should use these drivers. There is no systematic empirical evidence in the IT productivity and business value literature regarding the payoffs a business receives from its e-business initiatives. The current research contributes to the literature in the e-commerce area by identifying a set of e-business value constructs, incorporating these constructs in a model in a manner not done before, and empirically validating the model using an Analysis of MOment Structures (AMOS)/Structural Equation Modeling (SEM) analysis. The present research also contributes to the e-business value literature by providing insights into causal relationships among Rogers%26apos; innovation and diffusion theory (IDT) factors. This is the first time a research study has empirically established comprehensive causal relationships among these factors. The SEM analysis of the model indicates that the proposed model is able to explain e-commerce success utilizing the constructs identified and grounded using IT business value literature and Rogers%26apos; IDT. We conclude by summarizing its contributions to the IT literature, in general, and the e-business literature, in particular, and by providing insights for practice and suggestions for future research.

  • 出版日期2012