Are hospitals becoming high reliability organizations?

作者：Bagnara Sebastiano^*; Parlangeli Oronzo; Tartaglia Riccardo

来源：Applied Ergonomics, 2010, 41(5): 713-718.

DOI：10.1016/j.apergo.2009.12.009

• Hospitals
• High reliability organizations
• Dynamic systems

High Reliability Organizations (HROs) are complex systems in which many accidents and adverse events that could occur within those systems or at the interfaces with other systems are actually avoided or prevented Many organizations in high-risk industries have successfully implemented HRO approaches In recent years, initiatives have been undertaken aimed at transforming hospitals into HROs Actually, despite some improvements, these initiatives have not shown the expected results In this paper, we discuss the possible reasons for such outcomes We will show that, when compared with traditional HROs, hospitals

• 出版日期2010-9