A reappraisal on advanced planning and scheduling systems

作者：Lin Chao Hsien^*; Hwang Sheue Ling; Wang Eric Min Yang

来源：Industrial Management & Data Systems, 2007, 107(8): 1212-1226.

DOI：10.1108/02635570710822822

• supply chain management
• semiconductors
• production planning
• production scheduling
• human resource accounting

Purpose - This paper sets out to present a reappraisal on advanced planning and scheduling (APS) systems in industrial settings and propose an effective approach for APS implementation.
Design/methodology/approach - A case study approach is adopted, and a research framework comprising human-, technological-, and organizational-dimensions is developed to analyze the evidence database which includes business flows, system design documents, archival records, post-system assessment, participant-observation and semi-structured interviews.
Findings - The findings indicate that real-world production planning problems are ill-defined, complex and dynamic. A post-implementation evaluation reveals major pitfalls in the technology-dominant approach, whose negative ramifications are usually overlooked. Besides, these APS implementation pitfalls are found to be attributable to the real-world context, human factors and organizational aspects.
Research limitations/implications - Despite advances in information technology (IT) and computer modeling techniques, humans still play critical roles in the production-planning processes especially in a complex and dynamic manufacturing environment where incomplete, ambiguous, inconsistent and untimely data make automatic planning unrealistic. A rational human-computer collaboration scheme under an effective organizational structure would be in a better position to take advantage of the IT.
Originality/value - This paper presents a humans-technology-organization-framework of real planning systems, which is employed to analyze a case of APS implementation. Practical insights are extracted as a result of this field research, and a realist approach is proposed to cope with the problems and pitfalls of APS implementation in industrial settings.

• 出版日期2007
• 单位清华大学