A closer look on social presence as a causing factor in computer-mediated collaboration

作者：Weinel Miriam; Bannert Maria^*; Zumbach Joerg; Hoppe H Ulrich; Malzahn Nils

来源：Computers in Human Behavior, 2011, 27(1): 513-521.

DOI：10.1016/j.chb.2010.09.020

• Social presence
• Computer-mediated collaboration
• Chat
• ICT experience
• Online media experience

So far, research in computer-mediated collaboration has investigated various factors influencing the amount of social presence experienced in online settings. This experimental study broadens the perspective and investigates social presence as a causing factor on participants' perception on task, medium and collaboration. Therefore an experiment with between subject design was conducted, with manipulation of three different levels of social presence: Full (f2f), medium online and low social presence (each n = 20). Participants had to solve an online puzzle in dyads.
Findings mainly confirm a favourable influence of social presence on the perception of task and collaboration. Additionally, this study supports the importance of considering the reciprocal nature of social presence.

• 出版日期2011-1