科研之友
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摘要
AimTo determine whether nurse coworker incivility is associated with the nurse work environment, defined as organisational characteristics that promote nurse autonomy.
BackgroundWorkplace incivility can negatively affect nurses, hospitals and patients. Plentiful evidence documents that nurses working in better nurse work environments have improved job and health outcomes. There is minimal knowledge about how nurse coworker incivility relates to the United States nurse work environment.
MethodsQuantitative, cross-sectional. Data were collected through online surveys of registered nurses in a southwestern United States health system. The survey content included the National Quality Forum-endorsed Practice Environment Scale of the Nursing Work Index and the Workplace Incivility Scale. Data analyses were descriptive and correlational.
ResultsMean levels of incivility were low in this sample of 233 staff nurses. Incivility occurred sporadically' (mean=0.58; range 0.00-5.29). The nurse work environment was rated highly (mean=3.10; range of 1.00-4.00). The nurse work environment was significantly inversely associated with coworker incivility. The nurse manager qualities were the principal factor of the nurse work environment associated with incivility.
ConclusionsSupportive nurse managers reduce coworker incivility.
Implications for Nursing ManagementNurse managers can shape nurse work environments to prevent nurse incivility.
- 出版日期2018-3
