A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process

作者：Wang, Shanshan; Chen, Kun^*; Liu, Zhiyong; Guo, Ren-Yong; Sun, Jianshan; Dai, Qiongjie

来源：Electronic Commerce Research, 2019, 19(2): 451-470.

DOI：10.1007/s10660-018-9307-x

• Interagent and intergroup perspectives collaboration patterns
• Business-process performance
• Process event logs

We developed a data-driven approach for extracting and analyzing the interagent and intergroup collaboration patternscentered on the COLLSTRUC language and its related algorithm. The proposed approach is evaluated by comparing it with existing studies related to collaboration patterns and through an empirical evaluation using Volvo IT event logs.

• 出版日期2019-6
• 单位内蒙古大学; 大连理工大学; 合肥工业大学; 北京航空航天大学