摘要

This study, as a subsequent analysis on estimation of the market share increase by introduction of a case-level RFID tagging-based system by Kim, analyzes the process changes and estimates the internal efficiency achieved by introduction of such a system into the public parcel-delivery service of Korea. The cost-benefit analysis, which is based on estimates of the cost of introducing a case-level RFID tagging-based system and the economic effects attributable to the corresponding improvement of internal processes, supports the economic feasibility of case-level RFID tagging-based system, except for the conservative scenario. With the increasing market share in the parcel delivery service, the economic effects of internal process efficiency by the RFID technology can provide service providers with the rationale required for a huge investment, and strategic implications for introducing this new technology.

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