A study on construction of a kaizen case-base and its utilisation: a case of visual management in fabrication and assembly shop-floors

作者：Murata Koichi^*; Katayama Hiroshi

来源：International Journal of Production Research, 2010, 48(24): 7265-7287.

DOI：10.1080/00207540903373823

• kaizen technology
• visual management (VM)
• dispatching board
• quantification theory category III
• analytic hierarchy process (AHP)
• management technology transfer
• case-base
• small and medium enterprise (SME)

In this paper, focusing on visual management (VM) as one of the kaizen technologies, a procedure for its new case development is discussed. This procedure consists of two portions. The first portion is construction of kaizen case-base, namely: (1) correction and analysis of kaizen cases; (2) establishment of drivers and instances of investigated kaizen case; and (3) analysis of proximity relationship among kaizen cases. The second portion is utilisation of kaizen case-base, namely: (4) selection of kaizen case from kaizen case-base; (5) consideration of the other related kaizen cases; and (6) new kaizen case design. A case study is performed to assure the relevance of the proposed procedure by focusing on 'dispatching board', a typical VM technology. Through collaboration with a factory eager to implement VM, the proposed procedure is qualified by experts as a useful method for kaizen knowledge transfer.

• 出版日期2010