An evaluation framework for the public information guidance system

作者：Lu, Linjun; Gu, Ziyuan; Huang, Di; Liu, Zhiyuan^*; Chen, Jun

来源：KSCE Journal of Civil Engineering, 2017, 21(5): 1919-1928.

DOI：10.1007/s12205-016-0888-4

• analytic hierarchy process
• direct observation
• evaluation factors
• public information guidance system
• space syntax

The public information guidance system is of considerable significance to the proper operation of regional public facilities. Despite relevant standards and studies, limited evaluation frameworks are currently available that focus on an analytical multidimensional approach to assess the system performance. This paper aims to propose such an evaluation framework to facilitate the design and improvement of the public information guidance system. Sixteen evaluation factors are selected, quantified and normalized, based on which a hierarchical structure is proposed and a composite evaluation index is developed as the representative of the system performance. The public information guidance system in the Suzhou zoo is taken to demonstrate the feasibility and effectiveness of the proposed approach.

• 出版日期2017-7
• 单位东南大学; 上海交通大学