An analytic network process approach to the selection of logistics service providers for air cargo

作者:Yang, Y. H.*; Hui, Y. V.; Leung, L. C.; Chen, G.
来源:Journal of the Operational Research Society, 2010, 61(9): 1365-1376.
DOI:10.1057/jors.2009.111

摘要

Nowadays, enterprises typically outsource their logistics needs to logistics agents, who have become vital partners in managing supply chains. The logistics needs in a supply chain consist of many different interrelated services, each with its own set of requirements and constraints. A logistics agent might specialize in the provision of a single logistics service or might provide a range of services. The selection of logistics agent(s) cannot be separated into a series of stand-alone selections as the decisions are interrelated. Decision makers must assess the merits of individual activity-agent combinations, as well as their interrelationships along the entire supply chain. Such an evaluation is non-trivial, because both tangible and intangible elements are involved. In this research, we model the selection problem using analytic network process, a multiattribute decision-making methodology suitable for assessing interdependent elements, both tangible and intangible. We examine the significance of integration and consolidation of shipments, the trade-offs between costs, benefits and risks within activities of the logistics process, and the differing roles of traditional freight forwarders and integrators.