An efficiency-based approach on human resource management: A case study of Tainan County fire branches in Taiwan

作者:Lan, Chun Hsiung*; Chuang, Liang Lun; Chang, Chi Chung
来源:Public Personnel Management, 2007, 36(2): 143-164.
DOI:10.1177/009102600703600204

摘要

This article submits a research design called two- stage design, consisting of the determinations of the performance efficiency for each fire branch in Tainan County at the first stage by using the Data Envelopment Analysis ( DEA) and the selection of proper resource strategies - Omit Resource Approach ( ORA) or Multi- Stage Resource Allocation Approach ( MSRAA) - through the future estimated production trend in the second stage. The technical efficiency, the scale efficiency, the production efficiency and the return to scale are conducted in the first stage of the two- stage research design. In addition, resource strategies are provided in the second stage of the two- stage design. The ORA is adopted if the future estimated trend is decreasing or constant, and MSRAA is chosen if the future estimated trend is increasing. This study provides a constructive and quantitative approach of solving the dilemma of " how to reasonably eliminate or allocate resources" for the decision makers.