A multi-level investigation of information technology outsourcing

作者：Aubert Benoit A^*; Houde Jean Francois; Patry Michel; Rivard Suzanne

来源：Journal of Strategic Information Systems, 2012, 21(3): 233-244.

DOI：10.1016/j.jsis.2012.04.004

• Outsourcing
• Theory of the firm
• Information services
• Multi-level analysis
• Production costs
• Transaction costs

This study proposes and tests a model of the information technology (IT) outsourcing decision that includes antecedents of both transaction costs and production costs. Production costs show the most robust influence on governance. Skills required to execute the activities, interdependence between the activities, and firm-level characteristics - uncertainty and knowledge intensity - are the main explanatory variables of the decision. Transaction-level uncertainty is the only transaction cost variable found to influence the decision.

• 出版日期2012-9