Applying case based reasoning for prioritizing areas of business management

作者：Carmona Miguel A; Barbancho Julio^*; Larios Diego F; Leon Carlos

来源：Expert Systems with Applications, 2013, 40(9): 3450-3458.

DOI：10.1016/j.eswa.2012.12.053

• CBR
• Expert systems
• Business management areas
• Knowledge based system

Determining the importance of different management areas in a company provides guidance about the needs of increasing the analysis and actions focuses in particular topic. To do it, it is necessary to decompose the management in a coherent set of specific management areas and provide a way that allows the company to determine the importance of these areas for them. This paper presents a novel system that guides companies to obtain a classification of important management areas for them. It is focused on the use of a case based reasoning system because the variability and the evolution of companies as time passes requires using techniques with learning capabilities. The proposed system provides an automatic self-assessment system that provides companies an ordered list of their most important management areas. This system was implemented a year ago for the evaluation of Spanish companies. Currently, it is in production providing relevant information about the management areas of these companies.

• 出版日期2013-7