科研之友
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摘要
AimTo explore the interplay between the work of nurse managers and the support they receive and provide.
BackgroundSupport is the cornerstone of management practices and is pivotal in employees feeling committed to an organisation. Support for nurse managers is integral to effective health sector management; its characteristics merit more attention.
MethodsThe experiences of 15 nurse managers in rural health institutions in South Australia were explored using structured interviews, observation and document review.
ResultsEffective decision making requires adequate support, which influences the perceptions and performance of nurse managers, creating an environment in which they feel appreciated and valued. An ideal support system is proposed, the sandwich support model, to promote effective functioning and desirable patient outcomes via support from above and from below.
Implications for Nursing ManagementThe need to support nurse managers effectively is crucial to how they function. The sandwich support model can improve management practices, more effectively assisting nurse managers. Organisations should revisit and strengthen support processes for nurse managers to maximize efficiencies.
ConclusionThis paper contributes to understanding the importance of supporting nurse managers, identifying the processes used and the type of support offered. It highlights challenges and issues affecting support practices within the health sector.
- 出版日期2018-3
