Development and validation of the Interpersonal Emotion Management Scale

作者:Little Laura M*; Kluemper Don; Nelson Debra L; Gooty Janaki
来源:Journal of Occupational and Organizational Psychology, 2012, 85(2): 407-420.
DOI:10.1111/j.2044-8325.2011.02042.x

摘要

Interpersonal Emotion Management (IEM) strategies represent behaviours targeted at managing negative emotions in others. This paper describes the development and validation of the four-dimensional IEM strategies scale. Four studies were conducted to assess the psychometric properties of the scale, including content, discriminant, and criterion validity. Results provided strong support for the four-dimensional measure of IEM strategies, distinct from conceptually related constructs, and predictive of subordinates trust in their supervisor.

  • 出版日期2012-6