Mutual awareness: Enhanced by interface design and improving team performance in incident diagnosis under computerized working environment

作者：Yuan, Xihui; She, Manrong; Li, Zhizhong^*; Zhang, Yijing^*; Wu, Xiaojun

来源：International Journal of Industrial Ergonomics, 2016, 54: 65-72.

DOI：10.1016/j.ergon.2016.05.001

• Team situation awareness
• Mutual awareness
• Incident diagnosis
• Interface design

Mutual Awareness, which measures understanding of the behaviors and status of other members in a team is supposed to influence team decision-making process in safety-critical tasks/systems. This study aims to explore enhancement of mutual awareness by adding a Mutual Awareness Tool (MAT) on a user interface and examining its effects on team diagnosis performance in emergency situations of a simulated nuclear power plant system. According to the experimental results, the embedded MAT on the operation interface enhanced team mutual awareness significantly, and improved incident diagnosis performance. The results also showed that the increase in mutual awareness led to a reduction of individual situation awareness, possibly due to the limited mental resources.

• 出版日期2016-7
• 单位清华大学; 中国航天员科研训练中心