Architectural design and implementation of intelligent embodied conversational agents using fuzzy knowledge base

作者：Hassani Kaveh^*; Nahvi Ali; Ahmadi Ali

来源：Journal of Intelligent and Fuzzy Systems, 2013, 25(3): 811-823.

DOI：10.3233/IFS-120687

• Intelligent virtual environment
• embodied conversational agent
• fuzzy ontology

In this paper, a general architecture is proposed for developing embodied conversational agents with fuzzy ontology knowledge base. The proposed architecture enables agents to interact with the user via multimodal channels in a virtual reality environment for the purpose of language learning. The agents play the role of emotional, rational, and friendly partners who provide a specific domain of knowledge based on user's queries in natural language. These queries are performed by an optimized fuzzy search engine. Two scenarios including two virtual airports and a virtual electronic gadget shop are implemented in this architecture to improve users' oral skills. The results show the users' average oral skills improved 11%. Moreover, 80% of the users ranked agents' logical sequence of actions and the total speed of responses as very good, and 90% of them evaluated agents' appropriateness of responses as very good based on Likert scale.

• 出版日期2013