A social network-based organizational model for improving knowledge management in supply chains

作者：Capo Vicedo Josep; Mula Josefa^*; Capo Jordi

来源：Supply Chain Management, 2011, 16(5): 379-388.

DOI：10.1108/13598541111155884

• Social networks
• Knowledge management
• Supply chain management
• Small and medium-sized enterprises

Purpose - This paper aims to provide a social network-based model for improving knowledge management in multi-level supply chains formed by small and medium-sized enterprises (SMEs).
Design/methodology/approach - This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented.
Findings - This proposal improves the establishment of inter-organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation.
Originality/value - This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs.

• 出版日期2011