Applying the job demands resources model to understand technology as a predictor of turnover intentions

作者：Carlson John R; Carlson Dawn S; Zivnuska Suzanne; Harris Ranida B; Harris Kenneth J

来源：Computers in Human Behavior, 2017, 77: 317-325.

DOI：10.1016/j.chb.2017.09.009

• Job demands resources model
• Technology-based job overload
• Technology-based job autonomy
• Technology-based job monitoring
• Intention to turnover

Based on the Job Demands Resources model (Bakker & Demerouti, 2007), we empirically investigate how technology-based job autonomy, technology-based job overload, and technology-based job monitoring impact job attitudes and employee intentions to turnover. Using a sample of 326 full time employees, we found that the resource of technology-based job autonomy worked through job engagement, job satisfaction, and organizational commitment to lower employee turnover intentions. Simultaneously, the demands of technology-based job overload and technology-based job monitoring worked through job tension and job satisfaction, but not organizational commitment, to impact intentions to turnover. Implications and opportunities for future research of examining technology-based job characteristics are discussed.

• 出版日期2017-12