Applying quality function deployment in food safety management

作者：Sweet Tim; Balakrishnan Jaydeep^*; Robertson Brad; Stolee Jennifer; Karim Sarah

来源：British Food Journal, 2010, 112(6-7): 624-639.

DOI：10.1108/00070701011052718

• Hazards
• Food manufacturing processes
• Safety
• Quality function deployment

Purpose - This paper aims to report on a case study conducted to help plan a rollout process for hazard analysis and critical control point (HACCP) type food safety policies at a frozen pie facility in Calgary, Alberta, Canada.
Design/methodology/approach - Existing company policies were prioritized using a quality function deployment tool, which quantified the qualitative material in the original manual based on a number of developed criteria. Interrelations between the different required tasks were also quantified to facilitate effective implementation.
Findings - The use of quality function deployment was shown to be useful in speeding up the implementation of food safety policies in the facility.
Practical implications - Quality function deployment, originally from new product design, proved useful when applied to HACCP implementation.
Originality/value - This paper discusses the use of product development tools to facilitate the effective introduction of HACCP like procedures. Thus it will be of use to academics and practitioners interested in HACCP implementation.

• 出版日期2010