摘要

This paper presents the classification of academic publications on innovation management in banks. Using a range of online databases, a total of 700 articles were identified. Subsequently, 255 scholarly journal articles in 116 journals were selected, reviewed, and classified into five major categories based on the main focus of each article. These categories include: process of innovation, factors affecting innovation, types of innovation, measures of innovation, and protection of innovation. The articles were further divided into 31 sub-categories. The analysis of the selected articles was based on the year of publication, the journal in which the article was published, and the subject area. The study reveals that there is an increase in the number of articles published within the categories of process of innovation and factors affecting innovation. However, relatively few articles are published on measures and protection of innovation. A wide range of journals have published on innovation management in banks, but few journals have published extensively on the subject. The present study is the first identifiable literature review on managing innovation in a service sector such as banking between 1998 and 2008. The proposed classification framework helps in conceptualizing different facets of innovation management, and highlights the topic areas which tend to be relatively popular among innovation researchers. Potentially, the distribution of the articles among sub-categories and the comprehensive bibliography will help future researchers to explore understudied areas of innovation management.

  • 出版日期2011-8