Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator

作者：Chang Hsin Hsin^*; Wong Kit Hong

来源：Information & Management, 2010, 47(5-6): 262-270.

DOI：10.1016/j.im.2010.05.002

• e-Procurement
• e-Marketplace
• Trust
• Firm performance

Today, IT has a major influence on commercial activities, accelerating the adoption of e-procurement and e-marketplace participation in many industries. We examined firm motivations for adopting e-procurement for their operations in thee-marketplace and measured their performance to assess its benefits. Trust was considered as a moderating variable between the relationship of e-procurement adoption and e-marketplace participation. A two-stage analysis, including both a qualitative and quantitative approach, was applied. Hypotheses were developed and a model constructed. A research questionnaire was developed and distributed followed by data analysis and testing. The results showed that firms that adopted e-procurement were more likely to participate in the e-marketplace and that the firm's performance was enhanced after such participation. Trust was shown to have a moderating effect upon firm willingness to adopt e-procurement when it was considering participation in the e-marketplace.

• 出版日期2010-8