How to facilitate inter-organizational knowledge sharing: The impact of trust

作者：Chen Ying Hueih; Lin Tzu Pei; Yen David C^*

来源：Information & Management, 2014, 51(5): 568-578.

DOI：10.1016/j.im.2014.03.007

• Shared goal
• Relational embeddedness
• Influence strategy
• Trust
• Collaboration
• Knowledge sharing
• Relationship marketing

In this era of the network economy, inter-organizational knowledge sharing is one key driving force required to streamline value chain activities and maximize operational benefits. Knowledge sharing can be realized when the involved business partners successfully develop trust and build long-term partnerships. In this study, a model of knowledge sharing across the supply chain is constructed. Factors such as shared goals, social relational embeddedness, and influence strategy are investigated to determine whether they act as major driving forces to develop inter-organizational trust among the various supply chain members. The survey is based on 226 managers located in major industrial parks in Taiwan; the results suggest that trust is enforced when organizations develop shared goals, form social relational embeddedness, and initiate influence strategies. In addition, inter-organizational trust leads to better inter-organizational collaboration and knowledge sharing. Theoretical and practical implications are also discussed.

• 出版日期2014-7