A Local Health Department's Journey to the Summit: A Case Study of a Decade of Quality Improvement

作者:Morrow Cynthia B*; Nguyen Quoc V; Shultz Rebecca G; Murphy Jill M; Mignano Michelle A
来源:Journal of Public Health Management and Practice, 2012, 18(1): 63-69.
DOI:10.1097/PHH.0b013e31822f6296

摘要

As the interest in quality improvement (QI) efforts in public health agencies gathers momentum, organizations looking to initiate or strengthen QI processes may benefit from learning about existing programs. This article serves as a case study for other agencies to consider as they embark upon their QI journey. Specifically, this article reviews more than a decade of QI efforts in a mid-sized local health department and highlights areas of success (including an annual QI summit), barriers to implementation of QI, and areas needing improvement.

  • 出版日期2012-1