A Community-Based Program Evaluation of Community Competency Trainings

作者：Hanssmann Christoph; Morrison Darius; Russian Ellery; Shiu Thornton Sharyne; Bowen Deborah

来源：Journal of the Association of Nurses in AIDS Care, 2010, 21(3): 240-255.

DOI：10.1016/j.jana.2009.12.007

• community-based program evaluation
• cultural competency
• gender-nonconforming patients
• quality of care
• training
• transgender

Trans gender and gender-nonconforming individuals encounter a multitude of barriers to accessing clinically and culturally competent health care. One strategy to increase the quality and competence of care delivery is workplace trainings. This study describes a community-based program for the evaluation of this type of training. Using a mixed-methods approach, the research team assessed the effectiveness of three competency trainings administered by a local nonprofit organization in the Northwest United States. Quantitative data indicated a significant shift in self-assessed knowledge associated with completion of the training. Qualitative data confirmed this result and revealed a number of important themes about the effect of the trainings on providers and their ability to implement knowledge and skills in practice. Clinical considerations are proposed for providers who seek similar trainings and who aim to increase clinical and cultural competency in delivering care to transgender and gender-nonconforming patients and clients.

• 出版日期2010-6