DENTIST-PATIENT COMMUNICATION AS PERCEIVED BY PATIENTS IN RIYADH, SAUDI ARABIA

作者:Al Mobeeriek Azizah*
来源:International Journal of Occupational Medicine and Environmental Health, 2012, 25(1): 89-96.
DOI:10.2478/s13382-012-0001-2

摘要

Objectives: The aim of this study was to assess patient-dentist communication and to evaluate the factors affecting it among Saudi patients and its effect on satisfaction. Materials and Methods: A self-administered questionnaire was designed for this survey with 5-scale Likert-type statements. Results: Patients%26apos; main concern was the courtesy followed by information interaction, moral support, explaining the procedure and understanding of the patient%26apos;s feelings. These were the factors that contributed positively to good communication and satisfaction. Conclusion: It could be concluded that Saudi dentist possess a satisfactory ability to communicate with their patients.

  • 出版日期2012