Understanding online group buying intention: the roles of sense of virtual community and technology acceptance factors

作者：Tsai Ming Tien; Cheng Nai Chang^*; Chen Kun Shiang

来源：Total Quality Management and Business Excellence, 2011, 22(10): 1091-1104.

DOI：10.1080/14783363.2011.614870

• online group buying
• technology acceptance model
• sense of virtual community
• trust

The purpose of this paper is to provide a research model to examine the impact of technology acceptance factors and social factors on online group buying (OGB). Based on an empirical survey of 346 online adopters of OGB in Taiwan, the paper uses structural equation modelling to investigate the research model. The findings indicate that perceived usefulness (PU), a sense of virtual community (SOVC) and trust in the VC (virtual community) are determinants of OGB intention. In addition, perceived ease of use and website quality influence PU. To sustain a successful group buying website, attention must be paid to enhancing user's SOVC, website functions and usability. Practitioners can apply the findings of this study to focus on the determinants of success for their online shopping websites. Theoretically, while drawing upon technology acceptance relevant studies, this paper provides a model that is capable of lending an understanding of the determinants of OGB intention. From a managerial perspective, the findings should provide further insight into members' behaviours, leading to more effective strategies for increasing the number of customers.

• 出版日期2011