A diagnostic tree for improving production line performance

作者：Hopp Wallace J^*; Iravani Seyed M R; Shou Biying

来源：Production and Operations Management, 2007, 16(1): 77-92.

DOI：10.1111/j.1937-5956.2007.tb00167.x

• knowledge management
• factory physics
• diagnostic tree

Improving performance of production systems is a critical but often unstructured activity. To help managers convert ad hoc or trial & error improvement efforts into efficient and systematic reviews, we develop a diagnostic tree which decomposes a performance improvement objective into successively more concrete sub-objectives and finally into potential improvement strategies. Based on principles from the Operations Management literature, this tree is structured to enable a non-specialist to better understand the links between corrective actions and performance. It also provides an important foundation for a principles-based knowledge management system that couples the decision tree with a search engine for locating relevant documents within an intranet.

• 出版日期2007-2
• 单位西北大学