A framework for collective intelligence from internet Q&A documents

作者：Oh Jehwan; Jeong Ok Ran^*; Lee Eunseok; Kim Won

来源：International Journal of Web and Grid Services, 2011, 7(2): 134-146.

• collective intelligence
• social computing
• Q&amp
• A thesaurus framework
• classification algorithms

One source of collective intelligence on the Internet is the Question and Answer (Q&A) data available from many Q&A sites. Although such data has been helpful to many people, its helpfulness is limited. The data is dispersed across different sites. Even on the same site, the data is often not properly organised or ranked. This paper proposes a framework for constructing and extending a Q&A thesaurus for various applications, including online commerce. We have implemented the framework, and validated the accuracy of Q&A data classification.

• 出版日期2011