A mathematical model proposal for cost-effective course planning in large hierarchical organizations

作者：Karamalak Levent^*; Sabuncuoglu Ihsan; Ozkil Altan

来源：European Journal of Operational Research, 2014, 238(2): 579-595.

DOI：10.1016/j.ejor.2014.04.014

• Decision support systems
• Assignment
• Human resources
• Multiple criteria analysis
• Linear programming

Hierarchical organizations, especially in government agencies, are known by their pyramidal structures and continuous training needs resulting from promotions and/or assignments. Using scientific and rational methods in the job analysis/description, recruitment/selection, assignment, performance appraisal and career planning functions of human resource management (HRM) process decreases training costs. In this study, we develop a new chain of methodologies (the cost-effective course planning model (CECPM)) to decrease training costs and increase the level of specialization. This methodology is implemented in the following steps of the HRM process: (1) the job analysis/description step, where our Mission Description Matrix defines in measurable units the amount of training needed for an employee assigned to a position, (2) the career matrix step, where the minimum training costs for an employee's career path are determined using our network-flow model and (3) the assignment step, where we propose a decision support system composed of an analytical hierarchy process, linear programming and Pareto optimality analysis. The results indicate that our proposed system ensures minimum training needs while satisfying person-to-position compatibility and personnel's preferences.

• 出版日期2014-10-16